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Onboarding New Volunteers: Three Effective Strategies from Qela

So, you have created a recruitment campaign and it worked! You have dozens of new volunteers ready to become a part of your community. Now what? 


How do you onboard your volunteers into your organization, so that they understand its insides, sign up for tasks and stay motivated enough to complete them? 

In Qela, we have developed a few effective strategies to help grassroot movements engage their volunteers from the get-to, ensuring that they will stay active within the community for the long run. Let’s see how Qela can turn your new assignees into active supporters!


Educational Onboarding Challenges


If you run a socially oriented movement that is trying to create a meaningful change in the society, chances are there’s some reading material one needs to go through to fully understand the reasons, implications and methods of how your movement operates. So when a new person joins the organization as a volunteer, you need to find ways to transfer that knowledge to them in an effective way. Creating an onboarding challenge is a great way to achieve that!


In Qela, you can create a series of educational quests to allow your supporters to learn a certain information or skill. Offer them to watch a video or attend an online lecture, then invite them to complete a quiz or two on the topic covered in the class.  Learn more about our quests here: https://www.qela.app/ 

Another way to use this feature of Qela is to tell your supporters more about your organization, its structure, mission and history. Use the quest “Online-meeting attendance” in combination with “Quizz” to help your new community members learn more about what your movement represents!


Easy and Engaging Quests & Rewards


Invite your new supporters to complete some easy tasks to introduce them to the movement’s activity and let them learn the nits and grits of how it functions! 


In Qela, we offer 18 easy to use and combine quest tasks that you can assign to your supporters. And, in a gamified fashion, for completing those tasks they get rewarded with Talent and Vote Weight points. Learn more about our weighted vote system here: https://www.qela.app/ 

For example, invite your supporters to repost something on their social media accounts and share their thoughts on a matter in the caption. Those who have done that, can receive extra talent points for eloquence and determination, motivating them to work on leveling those skills up with your organization in the future!


Determine Supporters’ Skills and Talents


Onboarding is a two-way process: it's an opportunity for volunteers to learn about your organization, and for you to discover their strengths and areas where they can grow. At Qela, we've implemented our Talent Points system as a way to reward volunteers for completing tasks, while also helping community managers assess the skills and interests of their volunteers.


We recommend approaching the initial tasks assigned to new volunteers as an opportunity to uncover their unique skills and talents. Design a few broader quests that can engage people with different interests—such as sharing posts on social media, displaying a banner at your location, or participating in a collective work (i.e a park cleanup). By tracking how many volunteers complete these quests, you'll gain valuable insights into the types of tasks they are interested in and eager to tackle in the future. 


Additionally, this data will inform you on which volunteers to assign similar tasks next, leveraging Qela’s targeting system based on Talent Points. 


Learn more about our innovative Talent Point system here: https://www.qela.app/ 


Recruitment is only the first step of a process of engaging and activating your supporters in order to create a sustainable community with them. Qela offers its clients a range of tools and methodologies to engage volunteers from the get-go and make sure they stay with you for the long run! Sign up for Qela today and get a free 14-day trial: https://admin.qela.tech/account/register 

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