Customer Agreement and Policies

Effective date 15/10/2021

This privacy policy establishes the procedure for receiving, processing, storing and using information, including personal data (hereinafter - Information), which the company “Democracy 3.0 Ltd” receives from users of this website qela.app:

All questions and inquiries regarding the processing of personal data can be sent by e-mail: info@qela.app

We may collect information directly from visitors to our website.

Information We Collect Directly From You. Some areas and features of our website require registration, and you must provide your email address, name, organization, phone number, and other contact information to register. We may also collect information that you provide to us on our website, for example, through the "Contact Us" pages or that you post on our site (for example, comments). The information we collect that identifies or may be identifiable to any person is referred to in this policy as "personal information."

Information We Collect Automatically. We may automatically collect the following information about your use of the website using cookies, web beacons, log files, and other technologies: domain name; browser type and operating system; pages viewed, links visited, and other actions on the website; IP address; duration of use of our website; access time; device identifier or another identifier; location and language information. We may combine this information with other information we have collected, including, where applicable, personal data.

How We Use Your Information

We use the information we collect, including personal information, for the following purposes:
To provide our website and services, communicate with customers and visitors, respond to inquiries and inquiries, and other customer service purposes.
To adapt the content and information we send or display, we offer Location Settings, personalized help and instructions, and other personalized use of the website.
For marketing and advertising purposes. For example, we may send you news and newsletters, special offers and promotions, or otherwise contact you about products or information that we believe may be of interest to you. We may also use the information we collect to assist us in advertising our website and our services on third-party websites.
To better understand how users access and use our website and services, both on an aggregate and individual basis, to improve our website and services and to respond to the wishes and preferences of users, as well as for other research and analytical purposes.
Cookies and other tracking mechanisms
We and our third-party service providers use cookies and other tracking mechanisms to track information about the use of our website. We may combine this information with additional personal information we collect (and our third-party service providers may do so on our behalf).
Do Not Track. Currently, our systems do not recognize "Do Not Track" browser requests. However, as described in this section, you can disable certain tracking (for example, by disabling cookies) and opt-out of specific ad networks.
Cookie. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record-keeping purposes. Some cookies simplify navigation on our website, while others are used to speed up the login process or allow us to track actions on our website. Most web browsers automatically accept cookies, but you can change your browser settings to block them in the future. The help section of the toolbar in most browsers will tell you how to prevent your computer from accepting new cookies, how to force the browser to notify you when further cookies are received, or how to disable cookies altogether. Some features of the website will not work if you disable cookies.
Clear GIFs, pixel tags, and other technologies. Transparent GIFs are tiny graphic images with a unique ID, similar in function to cookies. Unlike cookies stored on your computer's hard drive, transparent GIFs are seamlessly embedded on web pages. We may use transparent GIFs (such as web beacons, web bugs, or pixel tags) in connection with our website to, among other things, track website activity, help us manage content, and collect website usage statistics. We and our third-party service providers also use transparent GIFs in HTML emails for our customers to help us track the frequency of email responses, determine when our emails are being viewed, and track whether our emails are being forwarded.
Third-party analytics. We use automated devices and applications on the website, such as Google Analytics, to evaluate the use of our website and, including our mobile application. We may also use other analytics tools to assess our website. We use these tools to help us improve our website and services, performance, and user experience. These organizations may use cookies and other tracking technologies to provide their services.
Targeted advertising and ad networks. We may use third-party services, such as Google AdWords, to send users targeted advertising based on their visit to our website. We may also participate in third-party ad networks and allow third parties to use cookies, pixel tags, and other tracking technologies on our website to display targeted advertising. These third parties may use cookies and other technologies to track your actions and show you advertisements; they may also associate the information they collect with additional information they have about you from other sources. For information about Google AdWords, including how to opt-out, visit the Google Ad Settings page. You can also opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information on this practice by NAI members and DAA members and your choices about how these companies use this information, including how to opt-out of third-party ad networks run by NAI and DAA members, please visit them. relevant websites: www.networkadvertising.org/optout_nonppii .asp (NAI); and www.aboutads.info/choices (DAA).

Customer Content

We invite you to post content on our website, including your comments, photos, and any other information you would like to post on our website. If you post content on our website, all the information you post will be available to all website visitors. Suppose you post your content on our website. In that case, your publication may become publicly available. The Company may not prevent the use of such information in a manner that may violate this policy, the law, or your privacy.

Third-Party websites

Our website may contain links to or appear on third-party websites, and any access to and use of such third-party websites is not governed by this policy but by the privacy policies of such third-party websites. We are not responsible for the information practices of such third-party websites.

Security of personal information

We have taken precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please keep in mind that, despite all our efforts, no data security measures can guarantee 100% security. You should take steps to protect yourself from unauthorized access to your information, password, phone, and computer, including logging out after using a shared computer, choosing a strong password that no one else knows or can easily guess, and keeping your login and password secret. We are not responsible for any lost, stolen, or compromised passwords or for any actions in your account through unauthorized password entry.
Access to personal information You can change your login details by sending us an email to support@qela.app. Please note that copies of the information you have updated, changed, or deleted will remain on our systems.
Additional conditions for visitors from the EU.
“Democracy 3.0 Ltd” processes personal data as a "processor" and a "controller" in accordance with the general data protection rules of the European Union. We process personal data as a handler for our customers, who can then grant access for use to their followers. We act as a controller when we process personal data that you provide to us through the website. This section applies to our processing of personal data collected through the website as a controller. To contact “Democracy 3.0 Ltd” for your personal information, see the "Contact Us" section below.
We process personal data in accordance with legitimate business interests “Democracy 3.0 Ltd”- To learn more about the purposes, legal basis and legal interests of “Democracy 3.0 Ltd” in the processing of your personal information, please see the section entitled "How we use your information" above. with whom we share your personal information, please see the section entitled "How we share your information" above.
Please note that we may transfer your personal data to the country where our servers are located. We will only share your personal information with such countries using the appropriate precautions. “Democracy 3.0 Ltd” will retain your personal information for as long as it is necessary for the purposes for which it was collected or following the requirements of applicable laws or regulations. For users with a registered account on the website, the information you provide will be retained as long as you have an account on the website.
You have the right to access your personal information, correct inaccurate personal information about you, request the removal of personal information that is no longer needed for the purposes for which we collected or processed the information, and require that we restrict the processing of your personal information. Under certain circumstances, such as if you are challenging the accuracy of the data. If you wish to access your personal information, please contact us in writing at the contacts below and provide a reasonable time to collect data. You also have the right to receive personal information that you have provided to us in a widely used and machine-readable format and to transmit this personal information to any controller without any interference on our part.

Marketing

We may periodically send promotional or informational emails to customers and prospects. You may opt-out of such communications by following the opt-out instructions contained in any such email. Please note that it may take up to 10 business days for denial requests to be processed. Suppose you refuse to receive emails with recommendations or other information that we believe may interest you. In that case, we may still send you emails about your account or any services you have requested or received from us.

Children Under 13 Years-old

Our websites are not intended for children under 13 years of age. If we find that a child under 13 has provided us with personal information, we will remove such information from our systems.

Changes to this Policy

This policy is effective from the effective date specified above. We may change this policy from time to time, so please be sure to review it periodically. We will post any changes to this policy here. Suppose we make any changes to this policy that materially affect our practice regarding our previously collected personal information. In that case, we will attempt to notify you in advance of such changes by indicating the changes on our website or by emailing or otherwise notifying customers ( for example, at the entrance to the Platform).
By using our website, you agree to these terms of use.

Terms of use:

Use the website according to its functionality responsibly.
Do not post or upload material that humiliates, insults, or defames others.
Do not use the website in a way that will adversely affect us or any third party.
Do not send unsolicited or unauthorized advertising, promotional materials, or spam.
Do not download programs or other data that is malicious or could damage the website.
Do not attempt to gain unauthorized access to our network, websites, or servers.
Do not commit DoS attacks on our website.
You are responsible for ensuring that everyone who accesses our website through your internet connection is aware of and adheres to these terms. If they violate these terms of use, we may take action against you: preventing access to our website, suing, claiming reimbursement, disclosing information to law enforcement.
All trademarks are the property of their respective owners.

Guarantees:

We reserve the right to cancel or change the service without prior notice.
The service is regularly updated. Sometimes some parts of the website may be outdated or inaccurate.
We are not responsible for comments and other materials posted on our website by third parties.
We are not responsible for decisions made by users based on data from our website.
The third-party websites we link to on our website are beyond our control, and we are not responsible for their actions or omissions.
This website is our intellectual property, so you may not copy or use it other than as an end-user with the functionality of the intended website.

We fully exclude:

All other conditions and guarantees that may be provided by law in other cases;
liability for any damages or damages of any kind incurred by any user in connection with the use of our website, any websites associated with it, and any materials posted on it;
liability for any loss or damage caused by DoS attacks, viruses, or other harmful materials that may enter your computer equipment, related to the use of our website or download of any materials posted on it, or any website linked to it;
liability for violation of the terms of use by other users;
liability for actions that violate these terms of use.